Box Condition Guide (Damaged, Dinged, Mint)

The price we offer for your unused diabetic test strips, sensors, receivers and other supplies depends largely on the condition of the box.  This guide shows real examples of mint, dinged, and damaged boxes so you know exactly what to expect before you ship your supplies to The Key 2 Wellbeing.  The better the condition, the more we can pay– and a little care when you package your shipment makes a real difference in your payout.

Mint Condition -- Full Price



Mint condition means the box looks like it just came off a pharmacy shelf:  sealed, undamaged, and with plenty of time left before the expiration date.  Mint condition boxes earn our full quoted price.  See what qualifies as “Mint condition” below.

dexcom G7 CGM sensor box condition comparison-- one sealed mint condition box and one open damaged box for diabetic supply buyback evaluation

Dinged Condition-- Slightly Reduced Price

A dinged box has minor cosmetic damage– a small dent, a light scuff, or a faint mark– limited to one side of the box.  The barcode, lot number, and expiration date are still fully readable, and the seal is intact.  These boxes are still sellable, just at a slightly reduced price.  

Accu-Chek Guide test strip box with ripped corner and black pharmacy label — example of damaged diabetic supply packaging for buyback condition guide
Two Accu-Chek Guide test strip boxes with black tape and loose shrink wrap — examples of damaged diabetic supply packaging not accepted for full buyback payout

Damaged Condition-- Reduced Price or Not Accepted

Damaged boxes have more noticeable issues:  tears on more than one side, larger stains, a broken or re-glued seal, or a missing label.  Some damaged boxes can still be purchased at a reduced price.  Boxes that are opened, crushed, or missing required information on the label can’t be accepted.  Below is what reduces price further or disqualifies a box:

Crushed and creased Trulicity dulaglutide injection box — example of damaged pharmaceutical packaging rejected by diabetic supply buyback programs

What We Can't Accept

We’re not able to purchase boxes that are opened, crushed, missing, their barcode or expiration date, or that show signs of tampering.  If your supplies fall into this category, we’re happy to point you toward donation options instead of asking you to ship them to us for nothing.

FreeStyle Libre 2 CGM sensor box with broken tamper seal — example of rejected diabetic supply packaging due to compromised integrity at The Key 2 Wellbeing
Accu-Chek Softclix lancet box with front label completely ripped off — example of damaged diabetic supply packaging not accepted for buyback

How to Protect Your Boxes Before You Ship

Most damage happens in transit, not before you pack.  A few habbits make a real difference in the price you’re quoted:

Ready to Sell Your Diabetic Supplies?

Now that you know how condition affects your price, get a free, no obligation quote for your unused diabetic supplies

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